Control of Risk Practice Test 2026 – Your All-in-One Guide to Mastering Risk Management Success!

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What is the purpose of incident investigation and which method is commonly used?

Five Whys

Incident investigation aims to uncover the underlying factors that allowed the incident to happen and to determine corrective actions that will prevent recurrence. The Five Whys approach helps with this by repeatedly asking "why" after each answer, guiding you down a causal chain until the root cause is identified, often revealing gaps in processes, controls, training, or oversight. Its appeal lies in being simple, quick, and requiring little data or specialized tools, which makes it a common first step in many investigations. The other tools don’t fit this purpose as cleanly: SWOT analysis is for evaluating strategic positions, not for digging into incident causes; Pareto charts help prioritize issues by frequency or impact but don’t uncover underlying causes; Gantt charts are scheduling tools used for planning, not for investigating what caused an incident.

SWOT analysis

Pareto chart

Gantt chart

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